How can I get an update code quickly?

Call the toll free number on the back of your key labeled KIM VOICE to update your key immediately.

Does the USB cradle work with Vista?

Currently the USB cradle works with Windows Vista 32-bit, but not 64-bit. They are working on a 64-bit driver, but it is not available at this time and there is no estimated time frame on it's completion.

To determine which version of Windows Vista you have, click the Start button, right-click on Computer and choose Properties. In the System section, you'll see an item labeled System Type. This will tell you whether you are running the 32-bit or the 64-bit version.

If you have the 64-bit version, you will need to use an Analog phone cradle.

Can I sync my DisplayKey from any cradle?

Absolutely. You can sync your key on another person's cradle at any time. Just perform a MANUAL ESYNC.